Firebase Firestore
Query and update Firebase Firestore collections dynamically during customer conversations. Retrieve user balances, active subscriptions, and preferences with sub-90ms round trips.
Supported Autonomous Actions
Live tools executed during calls & chats
High-Impact Business Use Cases
How leading teams deploy Firebase Firestore with Lokam autonomous voice & messaging agents.
Live Firestore Document Lookups & Updates
Query customer profiles, user credits, and app states in Cloud Firestore in real time during phone and messaging chats.
Push Notifications & App State Triggers
Trigger Firebase Cloud Messaging (FCM) push notifications to mobile apps when conversation milestones occur.
Firebase Authentication Verification
Verify customer phone numbers and account status against Firebase Auth user records.
Usability & Workflow Setup
Designed for frictionless team adoption with zero code and secure role-based control.
Service Account JSON Vault Storage
Store your Firebase Admin SDK service account key securely encrypted with AES-256 in the Lokam Vault.
Collection & Document Targeting
Point to specific Firestore collections (e.g. users, orders, sessions) directly in Flow Builder.
Atomic Field Increments & Updates
Safely increment counters, update status fields, or create new documents without overwriting records.
How It Works in Conversation
From the initial customer inquiry to instant resolution and backend synchronization.
User Calls or Messages
Customer gives phone number or account ID during conversation.
AI Queries Firestore Document
Lokam retrieves user document in <80ms and reads account balance.
Document Updated in Real Time
AI modifies status or records transaction directly in Firestore.
Start Using Firebase Firestore with Lokam AI
Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.