Zero-Trust Infrastructure, Absolute Data Protection.
Lokam protects enterprise customer conversations with encrypted credential storage, automated real-time PII redaction, outbound request firewalls, and strict multi-tenant isolation.
Enterprise Security Architecture
Our security controls are built into every layer of the platform architecture, from real-time audio streams to cloud storage.
Encrypted Credential Isolation
All third-party carrier tokens, SIP credentials, and API keys are stored in an encrypted enterprise vault. Secrets are isolated per workspace and are never written to unencrypted logs or exposed in client payloads.
Automated Real-Time PII Redaction
Every spoken turn and WhatsApp message is inspected in real time by automated privacy filters. Credit card numbers, Social Security numbers, and confidential passwords are automatically stripped before persistent storage.
Secure Outbound Network Guardrails
External API actions and webhooks invoked by AI agents pass through strict security firewalls. Unverified network destinations, loopback addresses, and private metadata endpoints are strictly blocked.
Multi-Tenant Scoping & Strict RBAC
Strict tenant isolation ensures organizations can never access or query data outside their workspace. Granular role-based permissions protect sensitive telephony, messaging, and administration actions.
Call Duration Caps & Session Safeguards
Prevent accidental runaway telecommunications usage. Voice calls enforce a 15-minute maximum ceiling and automated silence watchdogs that gracefully conclude abandoned calls.
Immutable Audit Logging
Every workspace action—including flow updates, credential modifications, and team permissions—is permanently logged with actor attribution and timestamps for compliance auditing.
Certified Compliance Standards
EU Data Residency & Right to Erasure APIs.
BAA agreements and encrypted ePHI pipelines.
Continuous controls monitoring via Drata.
Tier-3+ datacenters with 24/7 security.
Ready for Secure Conversational AI?
Deploy compliant voice and messaging agents with peace of mind. Request a security review or talk to our compliance team.