Knowledge & Documents

Google Docs

Connect Google Docs folders directly to Lokam. When internal policy documents, FAQs, or scripts are updated by your team, Lokam updates the agent vector store without manual exports.

SpeedInstant <100ms
Sync ModeReal-Time Bi-Directional
SecurityIsolated & Encrypted

Supported Autonomous Actions

Live tools executed during calls & chats

⚡Read Document
⚡Search Knowledge Base
⚡Append Summary to Doc
⚡Check Doc Revisions
Zero-Glue Architecture: Connect Google Docs once in Lokam Vault and bind tools visually in Flow Studio without writing custom server middleware.

High-Impact Business Use Cases

How leading teams deploy Google Docs with Lokam autonomous voice & messaging agents.

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Knowledge Grounding on Policy Documents

Index company SOPs, service guidelines, and training documents so your AI agent answers customer questions with strict accuracy.

📈Always aligned with current internal policies
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Automated Meeting Summary Generation

Save structured conversation notes, executive summaries, and action plans directly into shared Google Docs after each call.

📈Immediate shareable documentation for teams
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Live Knowledge Sync on Edits

When team members update guidelines in Google Docs, Lokam re-indexes changes automatically without manual file uploads.

📈Zero outdated information provided to callers

Usability & Workflow Setup

Designed for frictionless team adoption with zero code and secure role-based control.

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Google Service Account Authentication

Connect securely using standard Google Service Account JSON with read or write folder permissions.

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Automated Document Chunking

Intelligently divides long manuals into contextual sections for precise citation grounding.

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Folder-Level Access Controls

Choose exactly which Google Drive folders your AI can read or write to.

How It Works in Conversation

From the initial customer inquiry to instant resolution and backend synchronization.

01

Documents Added to Drive Folder

Staff adds or edits company documents in designated Google Drive folder.

02

Semantic Indexing & Citing

Lokam indexes content and grounds conversational responses on document facts.

03

Factual Answers Provided

Callers receive accurate, cited answers backed by verified documentation.

Start Using Google Docs with Lokam AI

Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.