Use Google Sheets as a dynamic database for your agents. Look up pricing matrices or inventory availability mid-call, and automatically append qualified lead contact details into a spreadsheet row.
Live tools executed during calls & chats
How leading teams deploy Google Sheets with Lokam autonomous voice & messaging agents.
The AI queries pricing matrices, product inventory, and daily rate tables in Google Sheets during live phone and WhatsApp chats.
Every incoming lead, appointment request, or survey answer is appended as a new row in a shared Google Sheet in real time.
Check customer IDs against roster or order sheets to verify membership tiers, VIP status, or delivery dates instantly.
Designed for frictionless team adoption with zero code and secure role-based control.
Query specific rows by phone number, email, or order ID in under 80ms.
Safely append structured data columns without overwriting existing spreadsheet rows.
Connect with a Google Service Account email and share your sheet with view or edit permissions.
From the initial customer inquiry to instant resolution and backend synchronization.
Caller asks for item availability or quotes order number.
Lokam searches spreadsheet in real time and retrieves matching values.
Customer gets answer and conversation details are logged to a new row.
Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.