Gupshup Messaging
Deploy high-velocity WhatsApp workflows through Gupshup enterprise pipes. Lokam maps incoming message events and provides automated replies with enterprise failover guarantees.
Supported Autonomous Actions
Live tools executed during calls & chats
High-Impact Business Use Cases
How leading teams deploy Gupshup Messaging with Lokam autonomous voice & messaging agents.
High-Volume Enterprise WhatsApp Broadcasts
Dispatch approved WhatsApp notification templates and promotions with high-throughput queue processing and automatic delivery tracking.
Conversational E-Commerce & Catalogs
Showcase product categories and guide shoppers through checkout with interactive button choices and dynamic payment links.
Rapid Two-Way Inbound Service Desk
Provide instant answers to billing and account questions with fallback escalation to human agent queues when needed.
Usability & Workflow Setup
Designed for frictionless team adoption with zero code and secure role-based control.
Enterprise API Key Configuration
Add Gupshup App Token and Webhook endpoint in the Lokam Vault for immediate bi-directional message synchronization.
Template Management & HSM Sync
Sync pre-approved WhatsApp notification templates directly into Flow Builder for one-click campaign execution.
Real-Time Delivery & Read Receipts
Monitor sent, delivered, read, and failed statuses in real time to optimize message timing and open rates.
How It Works in Conversation
From the initial customer inquiry to instant resolution and backend synchronization.
Customer Texts on WhatsApp
Message arrives through Gupshup pipeline with user ID and payload.
AI Processes Intent & Data
Lokam queries knowledge docs or backend CRM and generates interactive reply.
Instant Interactive Response
Reply with action buttons or document link is sent back instantly.
Start Using Gupshup Messaging with Lokam AI
Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.