Messaging & Telephony

Twilio Voice & Trunking

Bring your own Twilio phone numbers and elastic SIP trunks. Lokam connects directly to your Twilio termination endpoints for bidirectional outbound calling campaigns and inbound agent routing.

SpeedInstant <100ms
Sync ModeReal-Time Bi-Directional
SecurityIsolated & Encrypted

Supported Autonomous Actions

Live tools executed during calls & chats

⚡Originate Outbound Call
⚡SIP Trunk Forwarding
⚡Collect DTMF Digits
⚡Warm Transfer Call
⚡Check Trunk Health
Zero-Glue Architecture: Connect Twilio Voice & Trunking once in Lokam Vault and bind tools visually in Flow Studio without writing custom server middleware.

High-Impact Business Use Cases

How leading teams deploy Twilio Voice & Trunking with Lokam autonomous voice & messaging agents.

📞

Global Phone Calling with Your Existing Numbers

Terminate and originate low-latency phone calls through your existing Twilio SIP trunks and elastic carrier routes without number porting.

📈Zero carrier lock-in & full number ownership
⚡

High-Volume Outbound Dialing Campaigns

Run proactive customer outreach for appointment reminders, debt notifications, and emergency alerts with answering machine detection.

📈4x faster lead outreach than manual calling
🔄

Warm Transfers & Call Forwarding

When a caller requests a specialist, the AI places the caller on hold, dials the department number, briefs the agent, and transfers cleanly.

📈Zero dropped transfers and instant context handoff

Usability & Workflow Setup

Designed for frictionless team adoption with zero code and secure role-based control.

🔌

SIP BYOC in Minutes

Add Twilio Trunk SIP URI and auth credentials to the Lokam Vault to route calls through high-performance media edge servers.

📊

Elastic Concurrency Scaling

Scale from 5 to 5,000 concurrent calls dynamically during high-traffic spikes without busy signals or dropped media packets.

🔒

PSTN Recording & DTMF Collection

Collect secure keypad entries (PINs, card digits) and automatically redact sensitive audio segments from call archives.

How It Works in Conversation

From the initial customer inquiry to instant resolution and backend synchronization.

01

Phone Call Connected via Twilio

Inbound or outbound call streams through Twilio SIP trunk directly to Lokam media servers.

02

Real-Time Conversational Turn

AI speaks naturally with sub-400ms turnaround, answering questions and executing actions.

03

Call Logged & Summary Stored

Call recording, sentiment rating, and structured summary are saved to CRM with zero human effort.

Start Using Twilio Voice & Trunking with Lokam AI

Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.