Messaging & Telephony

WhatsApp Cloud API

Connect your Meta WhatsApp Business Account directly to Lokam. Deploy conversational AI bots capable of sending rich interactive lists, quick replies, catalog items, and processing incoming voice notes in real time.

SpeedInstant <100ms
Sync ModeReal-Time Bi-Directional
SecurityIsolated & Encrypted

Supported Autonomous Actions

Live tools executed during calls & chats

⚡Send Interactive List
⚡Send Quick-Replies
⚡Transcribe Voice Note
⚡Dispatch HSM Template
⚡Verify Phone Number
Zero-Glue Architecture: Connect WhatsApp Cloud API once in Lokam Vault and bind tools visually in Flow Studio without writing custom server middleware.

High-Impact Business Use Cases

How leading teams deploy WhatsApp Cloud API with Lokam autonomous voice & messaging agents.

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24/7 Tier-1 Customer Care & FAQs

Deploy automated WhatsApp agents that answer inquiries, share product catalogs, and guide buyers with interactive buttons and list menus.

📈70%+ reduction in support agent workload
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Voice Note Ingestion & Speech Answers

When customers send audio voice notes on the go, Lokam automatically listens, transcribes the voice note, and replies with helpful answers.

📈Full voice note support with zero manual listening
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Automated Booking & Cart Recovery

Send timely template messages with quick-reply buttons to confirm appointments, share location maps, and recover abandoned inquiries.

📈+35% higher response rate vs email

Usability & Workflow Setup

Designed for frictionless team adoption with zero code and secure role-based control.

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Instant Cloud API Pairing

Connect your Meta WhatsApp Business number via secure token without running local phone servers or browser emulators.

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Interactive Native Payloads

Use drag-and-drop Flow nodes to send rich menus (up to 10 rows) and quick-action buttons directly inside user chats.

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Seamless Human Team Handoff

Automatically route high-intent conversations to live human operators with conversation transcripts preserved in the inbox.

How It Works in Conversation

From the initial customer inquiry to instant resolution and backend synchronization.

01

Customer Sends Message or Voice Note

Customer initiates a WhatsApp conversation requesting product info, booking, or support.

02

AI Understands & Executes Actions

Lokam parses intent, processes voice audio, queries backend systems, and generates instant answers.

03

Interactive Resolution Delivered

The customer receives rich buttons, documents, or confirmation links with zero wait time.

Start Using WhatsApp Cloud API with Lokam AI

Connect your numbers, CRM, or scheduling tools and deploy conversational agents in minutes.